Develop people to their full potential – to stay abreast with the new challenges and succeed, you need to take actions regarding the human potential left untapped and consider development programs. Effectively conceived training programs, coupled with informal feedback, coaching and mentoring, are enormous developmental levers.

Our training programs offer:

Management:

  • Management – beginner’s guide
  • Strategic management
  • Team management – how to build, evaluate, develop and motivate my team
  • Project management – from planning to results
  • Management by objectives
  • Change management
  • Leadership – the long way from theory to practice

Client service, Sales and negotiation:

  • Basics of Customer Service
  • Customer Service in Call Centers
  • Maximizing results through an excellent Customer Service
  • My first sales training
  • Sales – advanced techniques
  • Telesales
  • Retail selling
  • Negotiation techniques

Self-development:

  • Effecient communication
  • Successful presentations
  • Time management
  • Stress management
  • Problem solving
  • Conflict management

Human resources:

  • Human Resources for beginners
  • Human Resources for everybody
  • I want to recruit and select!!
  • Trainers’ treasures box
  • Evaluation systems and techniques
  • Coaching and mentoring

Contact us for more details!